FAQs
Here are some of the most frequently asked questions we get on a daily basis.
Who Are Jaywin Design?
Jaywin Design are a Creative Design Agency which takes a personal approach to providing professional Design & Development services.
What kind of websites do you make?
Pretty much anything! One-pagers, small to large brochure sites, small to large e-commerce sites, portfolios, etc. Get in touch and we can help you out.
how much does a website cost?
We get asked this on a daily basis so we integrated a Free Quote form on our website so you can receive an accurate quote for your project.
How long does a website take to build?
The bigger the website, the longer it takes. It also depends on both of our work schedules and how quickly clients can respond and send on content for their websites. We can go through this before starting your project.
What Content management systems do you use?
We specialise in WordPress. The likes of Squarespace & Shopify are second to that. We recommend not using Wix and Weebly.
Do you offer SEO services? Will my website appear on Google?
Yes, we offer SEO services as part of our website packages. Please look at our Services page for further info.
What are your payment terms?
We take 50% of the total cost up front and the other 50% right before launch. This can be changed only if highly necessary. After your website is done, we can either keep a tab for future work you need or set you up on a maintenance package plan.
How can i sort out a website domain name, hosting and ssl cert?
We can help you do this at the very beginning of the project. We don’t host websites ourselves but recommend using SiteGround. Your domain name and ssl cert can also be purchased here. SiteGround also ensure all websites are lightning fast and 100% safe with automatic backups as part of their hosting plans.
Will my new website work on all devices?
We build all of our websites using responsive design so your website will work on most popular devices. From small phones to large retina desktop screens.
Will my new website work on all browsers?
We test all of our websites on: Google Chrome, Firefox, Safari & Opera. We recommend not using older versions of Internet Explorer or any other lesser known browsers as we don’t test on them.
Can i use another web agency after working with Jaywin design?
Yes. If you wish to work with another web agency down the road, that’s okay! When you want to switch, just let us know and we can make sure you’ve your hosting and website login details ready to give to your new agency.
Will i be able to make changes to my website after it launches?
This is why we specialise in WordPress, it’s easy to pick up and edit your website with. We offer training in how to do the more basic editing of your website and anything else you’d like to know.
What happens to my website after it launches in terms of maintenance?
We can either run a tab for future work you’d like done or otherwise offer you a website maintenance package.
Can you help me update my existing website that another company built?
Yes but it highly depends on how old it is and how it was built. We can either update the existing site or redesign it for you which is sometimes the better option.
My website has gone down (accidentally by us or in general), how can i put it back up?
If it’s a hosting issue, you’d need to contact your hosting provider but if it’s the website’s issue, please get in touch with us and we can upload a recent backup of your website to ensure that it’s up and running again.